How to Reset to Factory Settings

A factory reset restores the Therma One T1 to its original out-of-box state. This can resolve persistent software issues or prepare the unit for a new owner. The process takes approximately 2 minutes.

What you'll need

• Physical access to the Therma One T1 thermostat
• Your Wi-Fi password and Monverta account details (to re-setup after reset)

Steps

1. Navigate to Factory Reset. On the thermostat display, go to Settings > Advanced > Factory Reset. You will see a confirmation screen explaining what will be erased.
2. Confirm the reset. Tap Reset on the confirmation screen. The T1 will display "Hold OK to confirm" with a 5-second countdown indicator.
3. Press and hold both buttons for 5 seconds. Press and hold the OK button (right) and the Back button (left) simultaneously for a full 5 seconds. The progress ring on screen will fill as you hold. Do not release until the ring completes.
4. Wait for the reboot. The screen will go blank for approximately 10 seconds, then the Monverta logo will appear. The T1 will boot into the initial setup wizard, just as it was when new.
5. Re-configure. Follow the on-screen setup wizard to reconnect to Wi-Fi, pair with the Monverta Home app, and create a new schedule.

Tips

• Soft reset alternative — If you only need to restart the thermostat without losing data, go to Settings > Advanced > Restart instead.
• Hardware reset — If the screen is unresponsive and you cannot reach the menu, remove the T1 from its wall plate, wait 30 seconds, and reattach it. This performs a power cycle but does not erase settings.
• Before selling or gifting — Always factory reset and deregister the device from your Monverta account (in the app, go to Settings > Device > Remove Device) before transferring the T1 to someone else.