How to Move Therma One to a New Home

Moving house does not mean leaving your Therma One T1 behind. The thermostat can be deregistered, removed, and reinstalled at a new address. Follow these steps to ensure a clean transfer and maintain your warranty coverage.

What you'll need

• A Phillips-head screwdriver for removing the wall plate
• The Monverta Home app with access to your account
• The original QR code card (included in the box) for re-registration
• A qualified electrician or heating installer at the new property (recommended)

Steps

1. Deregister the device. Open the Monverta Home app and go to Settings > Device > Remove Device. Confirm when prompted. This unlinks the T1 from your current home profile and clears cloud-stored schedules. Your account remains active.
2. Factory reset the thermostat. On the T1, navigate to Settings > Advanced > Factory Reset. Hold both the OK and Back buttons for 5 seconds when prompted. The T1 will reboot into its initial setup state. This ensures no personal data remains on the device.
3. Switch off power at the breaker. Locate the circuit breaker for your heating system and switch it off. Verify the T1 display is completely dark before proceeding.
4. Remove the T1 from the wall plate. Gently pull the thermostat body away from the wall plate — it is held by a friction clip. Then unscrew the wall plate from the wall and disconnect the wires. Label each wire with its terminal designation (L, N, COM, NO, OT+, OT-).
5. Transport safely. Wrap the T1 in the original packaging or soft cloth. Keep the wall plate, screws, and wiring labels together. The unit weighs 180 g and is not fragile, but avoid crushing the display.
6. Install at the new property. At the new address, mount the wall plate, connect the wires to the appropriate terminals (refer to the wiring guide at support.monverta.com/wiring), and click the T1 body onto the plate. Restore power at the breaker.
7. Re-setup. Follow the on-screen setup wizard to connect to your new home's Wi-Fi network. In the Monverta Home app, go to Home > Add Device and scan the QR code on the back of the unit to pair it with your account at the new address.

Tips

• Keep the QR code card — The QR code printed on the card in your original box (and on the back of the unit) is needed to re-register the device. If you have lost it, the code is also printed on a label behind the wall plate.
• Update your warranty address — After reinstalling, go to monverta.com/register and update your registered address. This ensures any warranty service is directed to the correct location.
• Different boiler type? — If your new home has a different boiler, the T1 may need reconfiguration. Check the OpenTherm compatibility list or consult your installer. The T1 supports relay switching (on/off) as a fallback if OpenTherm is not available.
• Leaving the T1 for the new occupant? — If you prefer to leave the thermostat installed, simply deregister it from your app (step 1) and factory reset (step 2). The new occupant can set it up fresh with their own Monverta account.