Cannot Connect to Wi-Fi

Symptoms

• Wi-Fi indicator on the display panel blinks but never goes solid
• Monverta Home app cannot find the device during setup
• Device was connected previously but shows offline in the app
• Setup process completes in the app but the device remains unresponsive

Likely Causes

1. The P2 only supports 2.4 GHz Wi-Fi — connection to a 5 GHz band will fail silently
2. The router is out of range or has a weak signal at the unit's location
3. The router has a MAC address filter or device limit that is blocking the P2
4. The Monverta Home app is outdated
5. A network change (new router, new password) has invalidated the stored credentials

Step-by-step Fix

1. Confirm your phone is connected to a 2.4 GHz network during setup — the P2 uses the network your phone is connected to at the moment of pairing. If your router combines 2.4 and 5 GHz under one name, temporarily separate the bands in your router settings.
2. Move the P2 to within 3 m of your router for the initial setup. Once connected, move it to its intended location — the unit will maintain the connection.
3. Update the Monverta Home app to the latest version. Open the app store, search for Monverta Home, and confirm you have the current release.
4. In the app, go to Devices > AirCore P2 > Remove Device. Then re-add using Add Device. This clears any corrupt pairing data.
5. If the problem persists, perform a Wi-Fi reset on the P2: press and hold the Wi-Fi button (rear, below the filter panel) for 6 seconds until the Wi-Fi indicator blinks rapidly. Run the app setup again from the beginning.